Cookie Policy
Effective Date: April 14, 2026
This Cookie Policy explains how Memosa, operated by EquityMultiple, Inc., uses cookies and similar technologies on our website and platform.
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand usage patterns, and provide functionality. We also use localStorage, a similar browser storage mechanism, for certain preferences.
2. Cookies We Use
| Cookie / Storage | Type | Purpose | Duration |
|---|---|---|---|
memosa_cookie_consent |
Functional (localStorage) | Stores your cookie consent preference (accepted/declined) | Persistent |
canvas_jwt_token |
Essential (localStorage) | Stores your access token in browser storage for API requests. Cleared on logout. | Session |
canvas_refresh |
Essential (HttpOnly cookie) | Enables automatic session renewal without re-authentication. HttpOnly and Secure — not accessible to JavaScript. | 2 days |
memosa_oauth_return_to |
Essential (cookie) | Stores the redirect path during Slack OAuth login. Deleted immediately on auth completion or failure. | 5 minutes |
| Matomo analytics cookies | Analytics (consent-required) | Self-hosted analytics to understand usage patterns. Only set if you accept analytics cookies. | 13 months |
3. Analytics
We use Matomo, a self-hosted analytics platform, to understand how visitors use our website. Unlike third-party analytics services:
- All analytics data is stored on our own infrastructure
- No data is shared with third-party advertising networks
- Analytics cookies are only set after you provide consent
- You can opt out at any time through the cookie consent banner or by contacting us
4. Third-Party Cookies
We minimize the use of third-party cookies. The only external services that may set cookies are:
- Google Fonts: Font delivery (no tracking cookies)
- Slack OAuth: Only during the authentication flow if you choose to sign in with Slack
We do not use third-party advertising cookies, social media tracking pixels, or retargeting technologies.
5. Managing Your Cookie Preferences
You can manage cookies in several ways:
- Cookie consent banner: Use the banner that appears on your first visit to accept or decline analytics cookies
- Browser settings: Most browsers allow you to block or delete cookies through their settings
- Contact us: Email privacy@memosa.io to request changes to your consent status
Note: Blocking essential cookies may prevent the Memosa platform from functioning correctly.
6. Changes to This Policy
We may update this Cookie Policy as our use of cookies evolves. Changes will be posted on this page with an updated effective date.
7. Contact Us
For questions about our use of cookies:
- Email: privacy@memosa.io